Todo Es Mi Familia ~

❂ Thank you so much for your support & for more than 18,000 positive reviews (here and in our Etsy Shop) ❂

Contact us with any questions, feedback, visions or anything you would like to share with us ❥

We ship most orders within 1-2 business days, it depends on the item ordered, we ship most of our items from the USA.

Estimated delivery time for domestic shipments: 1-4 business days.

Estimated delivery time for international shipments: 7-21 business days.

The tracking number will be sent to you per email ~ Please check your spam folder if you can't find it :)

Estimated delivery time for international shipments is 7-21 business days (Courier Shipping will take about 2-10 business days).

We can ship to any destination you wish. ( We recommend to choose Courier Shipping for deliveries to Central & South America )

We do our best to get the items to you as soon as possible and in great shape.

Please remember natural fibers are each unique and have their own character in patterns and colors! That's their beauty and magic :)

We accept returns. If you are not satisfied with your item you can contact us and send it back within 14 days of receiving the item. We will refund you ( minus the shipping costs ) or you can get a full store credit .

~ Please Note ~ Also if you received free shipping we will need to charge for shipping.

Please contact us and we will give you a return shipping address 💗

Please use reused or recycled packaging when shipping back to us ! We don't need it to look nice we prefer to keep the earth nice ;))

You can use any old box or old envelope .. and we take responsibility for any risk or damage to the item so no need to add bubble wrap 🙏🌎🥰

Your happiness means a lot to us so don’t hesitate to contact us with any problem you have and we will happily support ! :)